Frequently Asked Questions

DTF (Direct-to-Film) is a printing method where designs are printed on a special film and then heat-pressed onto fabric. The result is a vibrant, durable, full-color print that feels soft and lasts through many washes. DTF transfers work on cotton, polyester, blends, and many other fabrics.

You will need a heat press (or a household iron in a pinch). Place the transfer on your garment, apply heat at 280-300°F (140-150°C) for 6-10 seconds with medium-firm pressure, then instantly peel. Full instructions are included with every order.

DTF transfers work on t-shirts, hoodies, tote bags, hats, jeans, and virtually any fabric item. They adhere to cotton, polyester, nylon, denim, and blended materials.

A gang sheet is a custom layout where you arrange multiple designs on a single transfer sheet to maximize your space and save money. You can use our drag-and-drop builder at dtf.market/gang-sheets to create your own layouts.

Yes! You can order transfers only and apply them yourself. Many of our customers are small business owners, crafters, and print shops who buy transfers to apply to their own products.

Shipping is FREE on all orders of $19.99 or more. Orders under $19.99 ship for a flat rate of $4.99. We ship to the United States, Canada, and the United Kingdom.

Orders are printed on demand and typically ship within 1-3 business days. Once shipped, delivery takes 3-7 business days via USPS or UPS.

You will receive a tracking email once your order ships. You can also track your order anytime at dtf.market/track using your order number and email.

Yes! We currently ship to the United States, Canada, and the United Kingdom. More countries are coming soon.

We offer a 30-day return policy — no questions asked. All return and refund requests are accepted within 30 days of delivery. Return shipping is free (we provide a prepaid label). Refunds are processed within 3 business days to your original payment method. We also accept exchanges at no extra cost.

Email [email protected] or call +1 (980) 785-3574 within 30 days of delivery with your order number and a photo of the product. We will review and respond within 1-2 business days.

Yes. Orders can be cancelled within 30 days of purchase for a full refund. Email [email protected] with your order number.

Sign up at dtf.market/register/vendor. Once approved, you can upload your designs, set your prices, and start earning. We handle all printing, shipping, and customer service.

You set your own prices. Your royalty is the customer price minus the base printing cost and a small platform fee. Most vendors earn 40-60% of the sale price. You can see exact earnings before listing.

Vendor earnings are tracked in real-time on your dashboard. Payouts are processed via Stripe Connect on a regular schedule. You can view your earnings and payout history in your vendor dashboard.

No! We handle everything — printing, quality control, shipping, and customer service. You focus on creating great designs.

No. Printed colors will not match your screen. This is not a defect — it is a fundamental limitation of all DTF printing. Your screen displays colors using RGB light, while DTF uses CMYK inks. These are completely different color systems with different ranges. Some colors you see on screen simply cannot be reproduced in print. We do not offer refunds or reprints for color differences between your screen and the printed product.

No. DTF printing uses a digital CMYK process that cannot reproduce Pantone spot colors. You can include hex codes or Pantone references in your gang sheet order notes and we will get as close as possible, but an exact match is not possible with DTF. If you require exact Pantone color matching, screen printing is the only option.

Not necessarily. Colors can and will shift between production runs due to ink batch changes, film coating variations, and environmental factors. This is normal across the entire DTF industry. If you need consistent colors across multiple items, order everything in a single order so they are printed in the same batch.

Submit your designs in RGB color mode, sRGB color space, at 300 DPI, saved as PNG with a transparent background. Our professional RIP software handles the color conversion optimally — do not convert to CMYK yourself. See our RGB vs CMYK Guide for detailed tips.

Neon, fluorescent, and extremely vivid colors often fall outside the CMYK printable range (gamut). These colors will shift toward the nearest reproducible shade. Earth tones, pastels, and standard brand colors reproduce very accurately.

No, guest checkout is available. However, creating an account lets you track orders, save addresses, build wishlists, and access order history.

All payments are processed securely through Stripe. We never store your credit card information on our servers. Stripe is PCI Level 1 certified, the highest level of payment security.

Email [email protected] and we will process your account deletion request within 30 days, in accordance with our privacy policy.